How are issues and repairs handled?

APS Stays takes care of detecting, communicating and following up on any issues that may arise at the property. When necessary, we'll contact the owner and, depending on the situation, coordinate with the relevant professional to find a solution as soon as possible.

Repairs, parts, materials or external professional services are the owner's responsibility.

Our goal is for the owner not to have to keep track of every problem: we handle the management and follow-up, and keep you informed of what's happening. When an issue requires action or an expense, we'll let you know before going ahead, whenever the situation allows it.